Zeta Service
The revolution of gentle leadership
Silvia Bolzoni
PRESIDENT & CEO
I have always dreamed of creating a company, but the strength and courage to do so only came to me after having been reproached from someone. I had been given the task of selling a service on the customer base and after each meeting, I would go back to the office and ask for help finding a solution that would solve the customer's problems.
My manager's answer was always the same: your job is another, your goal is to sell, not to solve the customer's problem. But we all know that if the customer is not satisfied, he/she won't buy from you. That reproach was the motivation that led me to create Zeta Service.
Why Zeta Service
Listen.
Empathy.
People.
THE VALUE OF PEOPLE
Zeta Service takes care of its collaborators, putting them in the conditions to do their job well so that they can take care of each customer in the best possible way.
OUR RESPONSIBILITY
Preparing a payslip is a great responsibility. How important is to insert the correct details? Who is behind it? What family, what dreams, what projects?
DEDICATED SERVICE
Not abstract entities but people: Zeta Service customers can count on great listening and understanding skills - all for personalized advice.
SOCIAL COMMITMENT
Working people is not enough. You must also remember to be part of this world and commit yourself to improve it, by giving help to those in need with Social Responsibility projects.
Customer opinions
A company. A group of people
It is a well-established partnership that is based on rare values, such as availability and the will to find the best possible solution even in difficult situations that require personalization and sensitivity. All managed with emotional and social intelligence.
Giuffrè Editore
Since we have been working with Zeta Service, we have the feeling that we share the same goals. I met a team of extraordinary people for their competence, availability and passion for their work - all this combined with a nice kick of sympathy that makes everything more pleasant!
BASF
Transparent relationship: based on mutual trust, communication, great collaboration and availability of the payroll contact point.
SPUMADOR
Professionalism, friendliness, availability and education. A group of trained people, ready to assist us in critical moments without ever losing their smile!!
IGPDECAUX
Happy Customers
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